Shipping & Returns

Return Policy

Requirements How to Return

If an item is not acceptable or is the incorrect size you may return it as long as it meets all of the following:

  • Purchased within 15 days
  • Unused
  • New condition with all original packaging
  • A return number is received
  • Gloves that have been in contact with anything including balls will not be returnable (High quality latex palms will pick up dirt easily)
Please do not return any items that do not meet the above as a refund will not be given.

The following applies to USA orders:

  • Email store@hpgoalkeeping.com for a return number
    (Please put this number on the package)
  • Return items via a trackable option (United States Postal Service) to:

    High Performance Gear LLC
    12742 Ashworth St                                                                         Carmel Illinois, 46032
  • Return postage is the customers responsibility unless the product is faulty.

Please send returns back in a trackable option as we can not be responsible for any items lost in transport.


Shipping

Frequently Asked Questions USA & International Shipping

How will my order be shipped?
United States Postal Service (7 business day average delivery time).

How quickly are orders shipped once received?
Orders are shipped within 24-48 hours from receiving the order, you will be notified via email when the order leaves our facility.

Will orders be shipped on Weekends and Holidays?
Orders can be made during these times but will be shipped Monday to Friday excluding holidays.

Can I order from outside of USA?
Canadian orders can be placed via our Canadian online store and items are shipped from Canada.

  • USA shipping only at this time.

Can I order from outside of USA?
Canadian orders can be placed via our Canadian online store and items are shipped from Canada


Payment

  • All prices are in USD
  • We accept Visa, MasterCard